AI receptionist for home service businesses
Hear an AI receptionist answer as your business.
Find your business or paste your website. Call it as a pretend customer, then see the lead summary you would receive.
Got a card from us? Enter your code
English and Spanish. Plumbing, HVAC, electrical, roofing, garage doors, pest control and more. Demos in Georgia, the Carolinas and Tennessee.
- Live call transcript
- AI receptionist: Hi. Thanks for calling Oak Street Plumbing. I'm Casey, the AI assistant. This call is recorded and shared with our service providers. What's going on with your plumbing today?
- Caller: Our water heater is leaking in the garage. There's water all over the floor.
- AI receptionist: If you can reach it safely, turn off the water supply to the heater. I'll mark your message as urgent for the team.
- Caller: Dana Ruiz. How much is this going to cost?
- AI receptionist: The team handles pricing. I can pass along your question.
- Takes the address and the best number to call back
- AI receptionist: I'll pass your message to the team for a callback. Anything else the team should know?
Urgent from Dana Ruiz: Water heater leaking in the garage, water on the floor
Urgent for Oak Street Plumbing
- Name:
- Dana Ruiz
- Callback:
- (214) 555-0147
- Address:
- 418 Elm St, Dallas, TX 75214
- Problem:
- Water heater leaking in the garage, water on the floor. Caller was told to turn off the water supply to the heater if safe.
- Urgency:
- Urgent
- Best time:
- Today, as soon as possible
- Type:
- New customer
What happened on the call:
Dana called about a water heater leaking in the garage, with water on the floor. She was told to turn off the water supply to the heater if she could do it safely. She asked about price and was told the team handles pricing and her question could be passed along. She would like someone today.
- Live call transcript
- AI receptionist: Hi. Thanks for calling Northside Heating and Air. I'm Casey, the AI assistant. This call is recorded and shared with our service providers. Are you calling about AC or heating today? Para español, puede hablar en español.
- Caller: Sí, gracias. El aire prende pero echa aire caliente, y mi mamá de 81 años está en la casa.
- AI receptionist: Entiendo. Trate de mantenerla en un lugar fresco, y si alguien se siente mareado, confundido o con mucho calor, llame al 911. Marcaré su mensaje como urgente para el equipo.
- Caller: Rosa Méndez. ¿Pueden venir hoy?
- AI receptionist: No puedo programar la visita, pero puedo incluir en el mensaje que necesita ayuda hoy.
- Takes the address and the best number to call back
- AI receptionist: Pasaré su mensaje al equipo para que revisen su solicitud. ¿Hay algo más que deban saber?
Urgent from Rosa Méndez: AC running but blowing warm air
Urgent for Northside Heating and Air
- Name:
- Rosa Méndez
- Callback:
- (214) 555-0132
- Address:
- 2210 Maple Ave, Garland, TX 75040
- Problem:
- AC running but blowing warm air. Her 81 year old mother is at home.
- Urgency:
- Urgent
- Best time:
- Today
- Type:
- New customer
- Language:
- Spanish
What happened on the call:
Rosa called in Spanish. Her AC runs but blows warm air, and her 81 year old mother is at home. She was told to keep her mother somewhere cool and to call 911 if anyone feels faint, confused or very hot. She would like someone today.
Got a card from us? Hear it answer as your business.
We set up a demo for your business from its website. Enter the six digit code from your card and call. The AI answers the way it would for your customers, and you play the customer.
Or call (469) 399-2861 and enter the code.
The demo starts with a short notice that you're talking with an AI and that the call is transcribed. Press 9 on the call, or tell the AI, and we won't contact you again.
How it works
Choose when you answer and when your receptionist takes over.
Confirm your business details
Confirm your business name, services and service area during signup. Your receptionist is set up automatically. You can call it and hear how it answers before it takes a real call.
Choose your business number
Get an included number for incoming calls, or keep your existing number with one forwarding step. Your receptionist can answer every call, ring you first or follow your hours.
It answers as your business
It tells callers it's an AI assistant and that the call is recorded. Then it takes their name, number, address, the problem and how urgent it is, in English or Spanish. It follows safety rules for your trade, like telling someone who smells gas to leave the house and call 911.
You get a summary by email
Usually within a minute of the call, with everything you need to call back. Caller details always go to your email.
Change when it answers
With a new number or all-call forwarding, choose your hours, ring yourself first or turn on “Answer everything now.” Your private setup link keeps you in control.
Nothing changes for calls you answer.
Your phone rings like always. SnagACall only gets the calls you don't pick up.
- You pick upIt's a normal call. It never reaches SnagACall.
- You don't pick upThe call forwards to SnagACall, and the AI answers as your business.
You keep your number, your phone and your carrier.
It takes the message. You make the promises.
Some things only you should decide. The receptionist leaves them to you.
No prices or quotes
Callers hear
The team handles pricing. I can pass along your question.
No arrival times
It notes when the caller would like someone to come. You set the time when you call back.
No repair advice
For an emergency it gives one safety step, like shutting off the water or leaving the house and calling 911, and flags the call at the top of your summary.
No pretending to be a person
Every call starts with the receptionist saying it's an AI assistant and that the call is recorded.
Pay only for the leads it catches.
No monthly fee. Keep your business number. We do the setup. No long-term contract.
- An AI receptionist set up with your business details
- Answers as your business, in English or Spanish
- Emergency safety rules for your trade
- A summary of every answered call by email
- Answering hours and an immediate-answer switch
- Help turning on call forwarding
per lead
- Cancel anytime
A lead is a caller who leaves a callback number and describes a job they need done. Spam, robocalls, sales calls, wrong numbers, calls about a job or bill already underway and our test calls are never charged. You can dispute any lead within days and we take it off your bill.
Request setupAdd a card at signup; nothing is charged today. Your number and setup are included. A month with no leads costs nothing. Read the billing and cancellation terms.
Who's behind SnagACall
SnagACall is a small, founder-run company, operated by EarlyCo, Inc. Max, the founder, helps if you get stuck with your setup.
Questions before you start? Email hello@snagacall.com.
Questions
Why did I get a card from SnagACall?
We look for local service businesses that may miss calls while they're on a job, using public business listings and each business's own website. Then we set up a demo with that business's name and mail the owner a card to try it. To stop mail from us, email hello@snagacall.com. Read how we research businesses.
Will callers know it's an AI?
Yes. Every call starts with the receptionist saying so, along with a notice that the call is recorded: Hi. Thanks for calling Oak Street Plumbing. I'm Casey, the AI assistant. This call is recorded and shared with our service providers.
Then it takes the caller's message for your team.
Do I keep my number?
Yes. Keep your existing number with call forwarding, or get an included number for incoming business calls. A new number needs no carrier setup. To ring you first or use a schedule with an existing number, forward all calls and give us a separate number to reach you. New numbers do not support texts or outgoing calls; return calls with your own phone.
What does it say about prices and arrival times?
It never quotes a price or promises when someone will arrive. Callers hear that pricing depends on the job and that the team will go over it when they call back. It notes when the caller would like someone to come, and you set the time.
What about emergencies?
Each trade has its own safety rules. For a gas smell, it tells the caller to leave the building and call 911 or the gas company. For a burst pipe, it suggests shutting off the main water valve if they can do it safely. Your summary marks those calls at the top so you can call back first. SnagACall is not an emergency service.
Does it speak Spanish?
Yes. If a caller speaks Spanish, it answers in Spanish and follows the same rules. Your summary comes in English either way. If your business doesn't list Spanish, it lets the caller know the team may call back in English.
How do I get the summaries?
By email, usually within a minute of the call. Each one has the caller's name, number, address, the problem, how urgent it is and a good time to call back. Calls you answer yourself do not generate a summary.
What does it cost?
You pay for each lead, and never more than in a month. A lead is a caller who leaves a callback number and describes a job they need done. Spam, robocalls, sales calls, wrong numbers, calls about a job or bill already underway and our test calls are never charged. Every summary says whether the call counted, and you can dispute any lead within days. There's no monthly fee, no setup fee and no contract.
How do I cancel?
Use the billing link on your private setup page, or email hello@snagacall.com. There's no contract and no cancellation fee, and once you cancel, nothing more is charged. Then turn off forwarding and turn your voicemail back on. Our terms explain what happens when you cancel.
Do you work with my phone system?
If your line can forward unanswered calls to another number and pass the caller's number through, SnagACall can work with it. Cell carriers, landlines and business phone systems often have this setting, sometimes called conditional forwarding or forward on no answer. Personal Google Voice can't forward to SnagACall. Tell us what you use and we'll check before you start.